Money-back Guarantee and Limited Warranty
30-Day Money Back Guarantee
Your satisfaction is very important to us. If you are dissatisfied with any of our products you purchased for any reason, you will receive a full refund of purchase price (minus shipping or other additional charges). You may return the product with receipt within 30 days from the day of purchase to:
Hope Stream North America Co.
7886 S. Quincy St.
Willowbrook, IL 60527
1-Year Limited Warranty
We offer a limited 1-year manufacturer’s warranty on all of our products you purchased, where if the product fails within the 1-year period from the date of purchase. Hope Stream North America Co. will repair or replace the defective product covered by this warranty. Please retain the dated sales receipt with purchased price as evidence of the original purchaser’s date of purchase.
Please contact us at 630-655-6978 CST 9am to 5pm, Mon to Fri for terms & conditions of product return, replacement and refund.